Our abundant product offerings provide customized transaction processing solutions to satisfy our merchants' needs.
Why choose First Data Independent Sales?
Absolutely free setup, our processing fees and rates are among the lowest in the industry: only 1.69% for retail, face-to-face merchants, and only 2.39% for internet, phone order, and mail order merchants. First Data Independent Sales is a leader in an extremely competitive industry. We believe in the promise and value small to medium-size businesses offer the marketplace. FDIS can offer merchants some of the most competitive business solutions in the marketplace.
- Merchants have access to customer service 24/7 in more than 140 languages and dialects
- We help merchants increase their business efficiency with faster processing capabilities
- FDIS offers highly advanced fraud protection services
- Credit card transaction fees and rates are among the lowest in the industry: only 1.69% for retail.
Accept Credit Cards Today
Business owners can expand their revenue-generating opportunities by setting up a FDIS merchant account to accept credit cards, PIN-secured and signature debit cards, checks and gift cards from customers. Merchants can be assured that:
- We work with our customers and use our technology, experience and resources to deliver tailored payment solutions to fit your business today
- We give you the ability to accept transactions in a safer, more reliable and more profitable environment
Accepting Credit Cards Is an Easy Process
Step 1: Decide on a strategy—
Whether choosing to accept only credit cards or virtually every noncash transaction, including PIN-secured and signature debit cards, gift cards, TeleCheck Electronic Check Acceptance® Verification Service or electronic check processing, FDIS can help businesses capture new revenue through increased payment options.
Step 2: Create a merchant account—
Creating a FDIS merchant account is quick and easy. Complete a merchant application and, barring any discrepancies, most accounts are approved within 48 hours.
Step 3: Choose the best product—
FDIS products are designed to suit all payment processing needs, with products ranging from hardwired transaction terminals, PIN pads and printers to wireless, handheld terminals.
Products & Services
FDIS is a leader in electronic payment processing, with an unparalleled set of products and services that enable merchants, financial institutions, businesses and government agencies to optimize payment processing efficiency.
We offer a full range of POS terminals, wireless solutions, peripherals and supplies, designed to save both time and money while helping merchants make the most of consumer preferences. Merchants can find the right terminal to operate successfully at the point-of-sale, based on the needs of their retail or non-traditional environment.
Through a combination of a personal computer, business management software and a payment processing system, merchants can leverage the combined value of three industry leaders: First Data, Microsoft and Hewlett-Packard with the First Data® POS Value Exchange™ retail solution. It helps manage inventory, track sales, control costs, improve customer service and better guide business decisions.
FDIS brings you a vast array of innovative products and services that make us your single source for payment solutions.
With FDIS merchants can simplify payment acceptance and accommodate their customer’s payment preference including: MasterCard®, Visa®, PIN-secured and signature debit cards, American Express®, Diners®, Discover® Network, and JCB® cards; checks and gift cards.
For over 40 years, TeleCheck has delivered solutions that make check/ACH acceptance efficient and secure.
The TeleCheck Electronic Check Acceptance® (ECA®) program converts paper checks into electronic transactions at the point of sale and deposits these funds into the merchant's direct deposit account (DDA) generally within two business days.
Provided all requirements are met, under the TeleCheck Paper Warranty program, merchants receive payment on all checks that they properly authorize through the system.
With First Data Gift Card Solutions merchants of every size and type can drive traffic to their businesses, increase sales, build brand awareness and improve customer satisfaction.
Through a referral relationship, our Merchant Cash Advance program can help merchants turn future credit card sales into working capital and access up to $150,000 per location, in as little as 5 days. Merchants can buy new equipment, renovate their store, expand their business, pay bills, stock shelves, purchase inventory and eliminate payroll concerns.
In addition FDIS also offers Merchant Club, an exclusive program which includes select discounted supplies and equipment warranty programs based on your merchant type.
the leading payment security solution combines encryption and tokenization to protect payment card data at the point of swipe through post authorization rendering data useless to a criminal.
- Helps relieve merchants of data storage risks
- Reduces PCI scope
- Reduces risks and costs to financial institutions
- Protects consumers from identify theft and fraud
service is a dedicated merchant Web site that allows business owners to access their merchant account information online 24/7 and to reach customer service. Using the Web site, merchants can also reconcile their deposits, retrieve their deposit information, view detailed reports of their chargeback and retrieval histories, and receive prompt answers to questions they submit via e-mail.
FDIS supports its merchants with exemplary customer support 24/7 in more than 140 languages and dialects. The customer service staff helps merchants reconcile their deposits, understand their account statements, and answer questions about rates, fees, chargebacks and retrievals. Merchant calls that require special attention are transferred to special representatives who will do everything within their power to meet the merchants' needs.
POS Help Desk
Technical assistance for point-of-sale (POS) processing equipment and processing issues is available from the POS Help Desk. Merchants can rely on representatives from the POS Help Desk to answer questions about their POS processing equipment, 24 hours a day, 7 days a week. Additionally, new merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment.
The Technical Support Department assists merchants with our Secure Payment Gateway, other Internet gateways and processing software. Merchants can get help with setup of the Central service and the Connect service payment options by contacting the HTML Support Group. The API (application support interface) Support Group helps merchants implement the API service for transaction processing and manages shopping cart compatibility.
Interactive Voice Response
Interactive voice response (IVR) allows merchants to access their deposit history, to order merchant statements and to connect to the voice authorization center. Merchants can also request that their reports are faxed or mailed.
The Merchant Club (MC) offers merchants numerous value-added benefits, including free selected point-of-sale supplies and a program that supplements equipment warranties and provides prompt equipment replacements.
From the latest encryption regulations to fraud protection, check conversions and reconciliation of statements, FDIS is able to help deliver safe, reliable transactions through our e-commerce payment services.
FDIS has several programs in place to help limit liability and help reduce chances of fraudulent activity. Our back-office fucntionality and mutiple feature options allow us to maximize the speed and security of nocash payment offerings.In addition, daily transaction monitoring for all of our merchant accounts help prevent:
- Excessive chargebacks
- High rate of returns
- Duplicate transactions
Loss Prevention Services
The First Data Independent Sales Loss Prevention Department helps merchants reduce the risk of credit card fraud by carefully monitoring merchants' daily transaction activity.
Major Reasons for Unauthorized Credit Card Transactions
Merchants are not comparing the signature on the back of the card with the cardholder's signature
Merchants must take the time to verify information that is given over the Internet or via the telephone. Because this is a non-face-to-face transaction, it is important to make certain that the person using the card is the cardholder. If need be, call the cardholder to confirm the order.
Face-to-face transactions also require due diligence on the merchants' part. Check the credit card for the hologram, and make certain it bears no alteration marks.
The merchant rushes through the transaction. Consumers who knowingly commit credit card fraud at a store wait for a busy time when it is unlikely that the merchant will scrutinize the card.